#Fedex ground tracking not found drivers#

Yes but come to think of it the posting said it was removed by eBay. Is this transaction still in your purchase history? And just recently eBay refunded me saying the item was 'stolen from the front porch'. Then I found this site and created a post. Then I filed an appeal and started doing some research. I asked eBay to 'step in' and help me out with the issue and was denied. Have you already filed an eBay claim and been denied? Good luck, and let us know how it turns out for you so we can advise others. DO NOT DO THIS until you a finished with the process described above ^^^^^^. If by chance, you get thrown under the bus, there is always the option to file with your card. The eBay rep usually will solve your problem and issue your refund the same day. Your user ID, should suffice for the initial contact. Some have reported recently that the eBay reps that monitor this protal do not want you to enter your contact information until they ask. You need to mention that your 'seller' is no longer a registered user as well if that is the case. Typically you will need to message with your name, contact information, user ID, item/transaction number, any documentation you may have about the parcel/tracking, and that you are a victim of the fake tracking scam. Better yet, they actually have the authority to do something about it. The eBay staff that monitors the messages here are well aware of the fake tracking scam. It means eBay already knows about the scamming adventures, and does not want to lose anymore of eBay's money as a result.īasically, you are going to have to contact eBay via the big blue SEND MESSAGE button on this page: If your seller is already Naru'd (no longer a registered user) that is a good thing, too. For USPS parcels, it may require a visit to your local Post Office. Typically it requires that you have some documentation from the carrier that the tracking number is NOT related to a parcel shipped to your address.

You are a victim of the fake tracking scam. There is something that can be done, but it is NOT going to be through the usual chat or callback options in customer service.ĮBay has a very good Money Back Guarantee Might be a nice idea to make a copy of this information, since you are going to need it. It will tell you where and when the tracking was initiated, the size/weight, and the street address that the parcel was delivered (not yours). Since you have a FedEx number, enter it here: box, when your item was less than a pound. There have been occasions where the tracking was initiated PRIOR to your purchase, or for a 30 lb. Unless you point out irregularities in the tracking information, nobody is going to check. This is NOT a regular 'item not received' issue, but a fraudulent transaction. If you file for a refund from your credit card company, eBay will reply with the same 'dubious' delivery notice and you may lose once again unless you are clear on the issue. You call regular lower tier customer service, and you lose again. You file for 'Item not received' and get the typical you lose notice saying the tracking says delivered. You as the buyer, get notice of delivery, and get nothing. Other times a 'cheap trinket' is sent to a delivery address in your zipcode. Generally, it is referred to as the 'fake tracking scam.' When a buyer is a victim, it typically goes like this: Sometimes'real' tracking number closest to your location is purchased by the seller to satisfy the requirement of 'delivery confirmation'. Doesn't anyone know how this scam actually works? How do they get FedEx to say they delivered a package without there actually being a package delivered? Or am I just crazy? I have an appeal with eBay but I doubt they will do anything with FedEx saying they delivered it.ĭoesn't anyone know how this scam actually we do.

I asked them if they would be willing to ship the item via UPS or USPS, I even offered to pay an additional cost but they refused. Then I found 2 other sellers on eBay who are shipping the same item from the same location at a similar low price. After I purchased the item, which said that there were more than 5 available, the listing was removed from eBay.

#Fedex ground tracking not found drivers#

I was told by 2 of the individuals that FedEx does not have accountability for their delivery drivers and that they have no evidence that the package was actually left at my front door. I was told that the package was left at my front door (they quoted me my address) as it did not require a signature. I contacted FedEx and spoke to 4 different individuals.

I got a delivery confirmation but no package, and I was home that day, all day.